Delivery clause

If you have ordered a paper ticket, you can choose express delivery or pick it up. If you choose to send your tickets by Courier, you agree to entrust us to arrange a third party Courier company to deliver your tickets for you. Please check your order carefully before signing, if there is any discrepancy, please refuse to sign and contact THTicketing customer service for verification in the first time; If you choose to pick up your own tickets, please check the ticket information on site after obtaining the tickets, if it does not match the order, please submit it on the spot. If you do not object on the spot after picking up the tickets, or sign for the express tickets, you will be deemed to accept the tickets as consistent with the order information.

If the ticket you order is an e-ticket, please prepare the corresponding admission voucher in advance according to the admission requirements of different types of e-tickets, and prepare the storage and display equipment and software and hardware environment of the e-ticket to keep it normally available. For the e-ticket that needs to be exchanged into paper ticket, you need to exchange the e-ticket into paper ticket within a limited time, the redemption time, location and method will be informed through the project display page, you can also directly ask our customer service.

If you purchase various items in online form, the broadcast service will be provided by a third party service provider. The rules for the use of the performance voucher, the rules for donation and the rules for refund are subject to the instructions on the project display page.

In addition to the items clearly marked as "real name system" on the display page, the project tickets are generally bearer tickets, tickets can not be replaced after signing or picking up, and those who do not hold tickets on the scene can not enter. Please take care of the tickets in case of loss.